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1. Business Communication is the process of ….. messages or information between two or more parties to promote business growth.

 

a) Sending

 

b) receiving

c) exchanging

d) accepting

 

 

2. Phonology is the study of the patterns of ….. in a language and across languages.

a) signs

b) sounds

c) letters

d) Writing  

 

 

3. Note-taking is the practice of ….. pieces of information, often in an informal or unstructured manner.

a) giving

b) receiving

c) sending

d) writing  

 

 

4. Effective ….. communication involves the use of both speech and writing to transmit a message

a) business

b) verbal

c) manual

d) non-verbal   

 

 

 

 

5. ….. the stage by continuously focusing communication on ourselves instead of the person who is talking

 

Ans. Monopolizing-Hogging

 

 

6. A noun clause is an entire ….. which takes the place of a noun in another clause or phrase.

 

a) phrase

b) clause  

c) letter

d) project

 

 

7. The interview is your opportunity to get the right ….., and a good

preparation is essential.

a) staff

b) worker

c) manager

d) employee

 

 

8. A simple sentence consists of a single independent clause with no

….. clauses.

 

a) perfect

b) simple

c) dependent

 

d) All of the above

 

 

 

 

9. A .…. sentence consists of multiple independent clauses with no dependent clauses.

 

a) simple

b) compound

c) proper

d) high

 

 

10. Computer technology promotes independence and self-assessment, It stimulates the interest of the ……

 

a) human

b) users

c) students

d) tutor

 

 

11. Businesses are set up to ….. products or goods and services.

a) send

b) receive

c) purchase  

d) produce

 

12. Effective business communication is crucial for the ….. of individuals as well as organizations.

 

a) sake

b) benefit

c) success

d) purpose

 

 

13. Charting is creating a graph with ….., or a table with rows and columns.

a) signs

b) lines

c) symbols

d) diagram

 

 

14. ….. involves conducting a teleconference over the Internet or a Wide Area Network.

 

Ans. Internet telephony

 

15.  One method used by structured students to keep them on track is the ….. method.

 

a) PQRST

 

b) RSTPQ

c) TQSRP

d) All of the above

 

 

16. The situation in which your message is delivered or the meaning and the interpretation of the message is referred to as …..

 

a) Communication

b) Context

c) Phases

d) Verbal

 

 

17. Ambushing is listening carefully for the purpose of ….. the other speaker

 

a) Rejecting

 

b) attacking

c) accepting

d) defining

 

 

18. A clause is a collection of grammatically-related words including a predicate and a subject

 

TRUE / FALSE

 

 

19. By ….., an estimated quarter of Earth’s population uses the services of the Internet

 

a) 2015

b) 2020

c) 2009

d) 2000

 

20. An object complement is similar to a subject complement, except that (obviously) it modifies an ….. rather than a subject.

 

Ans. object

 

 

21. ….. is transferring the information you want to communicate into a form

that can be sent and correctly decoded at the other end

a) Communication

b) Encoding

c) Decoding

d) None of the above

 

 

22. Ethical communication is communication that is fair, honest, and considerate of

…… rights.

a) human

b) individual

c) others

d) people

 

 

23. A common noun is a ….. referring to a person, place, or thing in a general sense.

 

a) word

b) adverb

c) noun

d) pronoun

 

24. A ….. noun  is a noun with both a singular and a plural

form and it names anything (or anyone) that you can count.

 

Ans. countable

 

 

 

25. An adverb is a type of word that has many uses in …..

a) words

b) English

c) phrase

d) letters

 

26. A complex sentence contains ….. independent clause and at least one dependent clause

a) two

b) one

c) five

d) three

 

 

27. You can make a countable noun plural and attach it to a plural verb in a sentence.

 

TRUE / FALSE

 

 

28. Word stress is your ….. key to understanding spoken English. Native speakers of English use the word stress naturally.

 

a) Master

b) permanent

c) magic

d) temporary

 

29. A determiner is a word that accompanies a ….. or noun phrase and determines whether it is general or specific, its quantity, who it belongs to and more

 

a) noun

b) pronoun

c) verb

d) clause

 

 

 

 

30. A / an ….. letter is the one that accompanies your CV when you are applying for a job.

 

a) formal

b) informal

c) covering

d) Semi-formal

 

 

31. All but one is not a level of communication.

a) Ethical

b) Syntactic

c) Pragmatic

d) Semantic

 

 

32. People can think approximately ….. words per minute

a) 50

b) 500

c) 5000

d) 5

 

33. Syntax the arrangement of ….. and phrases to create well-formed sentences in a language.

a) words

b) letters

c) sentences

d) phrase

 

 

34. Poor or inaccurate communication can lead to ….. and negativity in the workplace.

 

a) distraction

b) resolution

c) confusion

d) conflict

 

 

35. Noise is not one of the interferences that keeps a message from being understood or accurately interpreted.

 

TRUE / FALSE

 

 

36. These are types of skill development except.

 

a) Listening skills.  

b) Responding to company

c) Interviewing skills.

d) Study skills.

 

37. ….. communication skills help individuals to effectively interact with

others in an organization.

a) Normal

b) bad

c) Good

d) useful

 

38. ….. is a psychological theory that applies to communication, states that a person feels conflict if they hold two or more attitudes that are in opposition to each other.

 

Ans. Cognitive Dissonance

 

39. The method that helps the student to ensure that every aspect of the question posed has been considered, both in exams and essays is known

 

a) The Black-Red-Green method

b) The Red-Green-Black method

c) The Green-Red-Black method

d) The Black-Green-Red method

 

 

40. Business Communication also goes through a process, which involves the following phases except

 

a) Sender

b) Message

c) Receiver

d) All the above

 

41. Proper understanding of English grammar is a per-requisite to effective communication in the English language

 

Ans. TRUE / FALSE

 

 

42. In ….., we do not say each syllable with the same force or strength

a) sentences

b) words

c) phrase

d) English

 

43. If a clause can stand alone as a sentence, it is an ….. clause

Ans. independent

 

 

44. An indefinite adjective is similar to an indefinite …..

 

a) Noun

b) Pronoun

c) Adverb

d) Verb

 

 

45. ….. is a process whereby information is enclosed in a package and is discrete and imparted by the sender to a receiver via a channel/medium.

 

Ans. Communication

 

 

 

 

 

46. The communication process among workers of the same level is called the …..

 

a) Horizontal form of business communication. 

b) Quasi-Vertical Business Communication 

c) Vertical Business Communication.

d) Work-in-progress communication

 

 

 

 

47. A ….. is a word that names a person, thing, animal, place, or an abstract idea

 

a) Pronoun

b) Verb

c) Noun

d) Adverb

 

 

 

 

 

48. A ….. is a group of two or more grammatically linked words without a subject and predicate

 

a) sentence

b) phrase

c) clause

d) letter

 

 

49. What is the acronym of ASAP

 

Ans. as soon as possible

 

 

 

 

50. ….. are words that have the same sound (pronunciation) but

different meanings and (usually) spelling.

Ans. Homophones

 

In Conclusion

BUS207/FMS207 (CBT) exam practice questions are carefully selected questions and answers extracted from the National Open University of Nigeria course material provided for purely educational purposes. The questions and answers have proven effective and come in handy when talking about the computer-based exam.